Welcome to Sexy Halloween Clothing! These Terms and Conditions govern your use of our website and services. By accessing our website and making a purchase, you agree to be bound by these terms. Please read them carefully.
1. Acceptance of Terms
By accessing and using the Sexy Halloween Clothing website (sexyhalloweendress.com), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
2. User Obligations and Responsibilities
2.1 Account Registration
While not required for browsing, creating an account may be necessary for certain features. You agree to:
- Provide accurate and complete registration information
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities that occur under your account
2.2 Acceptable Use
You agree not to:
- Use our website for any illegal purpose or in violation of any laws
- Upload or transmit any malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems
- Use our website to harass, abuse, or harm others
- Misrepresent your identity or provide false information
2.3 Age Restrictions
Our products are intended for adult use only. By using our website and purchasing our products, you confirm that you are at least 18 years of age or the age of majority in your jurisdiction.
3. Products and Services Description
3.1 Product Information
We strive to provide accurate descriptions and images of our products. However, please note that:
- Colors may vary slightly due to monitor settings
- Product sizes may have slight variations – please refer to our size charts
- Some accessories shown in product images may be sold separately
3.2 Product Availability
All products are subject to availability. We reserve the right to discontinue any product at any time. If an item becomes unavailable after you place an order, we will notify you and provide a refund for that item.
3.3 Product Categories
Our product offerings include but are not limited to:
- Accessories
- Theme Costumes (Alice in Wonderland, Egyptian, Greek Goddess, etc.)
- Character Costumes (Cartoon, Cat, Bunny, etc.)
- Role-Play Costumes (French Maid, Nurse, Police, etc.)
- Lingerie and Intimate Apparel
- Plus Size Options
4. Orders and Payment Terms
4.1 Order Process
Placing an order involves the following steps:
- Select products and add them to your cart
- Review your cart and proceed to checkout
- Provide accurate shipping and billing information
- Select preferred shipping method
- Complete payment through our secure payment gateway
- Receive order confirmation via email
4.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. We do not store your complete payment information on our servers.
4.3 Pricing and Taxes
All prices are listed in US dollars. You are responsible for any customs duties, taxes, or other import fees that may apply in your country. These charges are not included in our product prices or shipping costs.
4.4 Order Confirmation
Your order is not accepted until we send you an order confirmation email. We reserve the right to cancel any order before shipment for reasons including but not limited to: pricing errors, product unavailability, or suspected fraudulent activity.
5. Shipping and Delivery
5.1 Order Processing
All orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
5.2 Shipping Methods
We offer the following shipping options:
- Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after dispatch
- Free Shipping: Available on orders over $50 via EMS, delivered within 15-25 business days after dispatch
5.3 Shipping Restrictions
We ship worldwide, excluding some Asian countries and remote regions. Delivery times are estimates and may vary depending on your location and customs processing.
5.4 Delivery Responsibilities
Once the package is delivered to the address you provided, responsibility for the product transfers to you. If you are not available to receive the package, it is your responsibility to follow up with the shipping carrier.
6. Returns and Exchanges
6.1 Return Eligibility
We accept returns and exchanges within 15 days from the date you receive your items. To be eligible for a return or exchange, your item must meet the following conditions:
- In its original condition with all tags attached
- Unworn, unwashed, and undamaged
- In the original packaging
- Accompanied by the original receipt or proof of purchase
6.2 Intimate Items Policy
For health and safety reasons, we cannot accept returns on the following intimate items unless they are defective or damaged upon arrival:
- Lingerie
- Any costumes that include lingerie components
6.3 Return Process
To initiate a return or exchange:
- Contact our team at [email protected] with your order number and return details
- Wait for approval and receive a Return Authorization Number
- Package the item in its original packaging with all tags and accessories
- Include the completed return form and original receipt
- Ship your package to our returns department
6.4 Return Shipping and Costs
Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped, defective product, etc.). We recommend using a trackable shipping service and purchasing shipping insurance.
6.5 Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 3-5 business days and credited to your original payment method. Please note that original shipping costs are non-refundable.
6.6 Exchanges
Exchanges are subject to product availability. If the item you want is out of stock, we will process a refund instead.
6.7 Damaged or Defective Items
If you receive a damaged or defective item, contact us immediately at [email protected] with photos of the damage. We will arrange for a replacement or refund and provide a prepaid shipping label.
7. Intellectual Property
7.1 Copyright
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Sexy Halloween Clothing or its content suppliers and is protected by international copyright laws.
7.2 Trademarks
“Sexy Halloween Clothing” and our logo are trademarks of our company. You may not use these marks without our prior written permission.
7.3 License and Site Access
We grant you a limited license to access and make personal use of this website. This license does not include any resale or commercial use of the site or its contents.
8. Limitation of Liability
To the fullest extent permitted by law, Sexy Halloween Clothing shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- Your use or inability to use our website or services
- Any products purchased through our website
- Unauthorized access to or alteration of your transmissions or data
- Statements or conduct of any third party on our website
- Any other matter relating to our website or services
Our total cumulative liability to you for all claims arising from or related to the website shall not exceed the amount you paid to us in the 12 months preceding the claim.
9. Privacy Policy
Your privacy is important to us. Please refer to our separate Privacy Policy for information on how we collect, use, and protect your personal data.
10. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of [Insert State], United States. Any disputes arising from these terms or your use of our website shall be resolved through informal negotiations first. If informal resolution fails, disputes shall be settled through binding arbitration in [Insert City, State] in accordance with the rules of the American Arbitration Association.
11. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes your acceptance of the new Terms and Conditions.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: Sexy Halloween Clothing
6740 West Montebello Avenue
Glendale, US 85303
